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Events Assistant
About the placement/internship

Why did you decide to do a placement/internship?

I had been looking for placements for experience and to explore career options.

How did you find your placement/internship?

Career Connect

Main responsibilities

General event administrative tasks eg, laminating, inventory checking etc.
Customer Service emails
Signage Assistance - Putting up signage across the site.
Access Liaison - helping everything run smoothly and providing help where necessary.
Assistance in event pack down

Typical day

- Replying to customer service emails
- Putting up signage or creating signage
- General admin tasks
- Providing assistance where necessary

What did I enjoy about my placement/internship?

I saw the inner workings of a large scale event and managed to make myself useful in helping the event run smoothly by being wherever I was needed, I also think that this was a big achievement for myself during the internship due to the many skills I had developed and improved.

Challenging aspects

Some of the customer service emails were difficult to reply to as I given so many scenarios and it's difficult to find an answer that's accepted on both ends.

Did you use any skills learned from your course?

Customer service - Although I had this skills before from the hospitality industry, I learnt that there are different types of customer service that differ by industries as you learn that customer requirements are different.
Problem Solving - This internship massively helped me to improve my problem solving skills as I was given actual problems instead of theoretical ones.
Multi-tasking - I managed to improve on this as I had to learn to prioritise which tasks were more important and which tasks I could do immediately and which ones I couldn't.

Has your time on placement influenced your future career choice?

Yes, it helped me realise that this is a real potential career path I could look into and I really enjoyed my time in the internship.

Advice to students

My piece of advice to students

I really enjoyed my experience in this internship overall but there were moments where I was just ready to go home. As fun as this entire internship was, not every part was fun so you need to think about whether the good outweighs the bad. For me, it did by a massive amount!

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Form completed: 03 Aug 2022

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